System Troubleshooting - Aerus Origins WC400 Manuel D'utilisation

System Troubleshooting

Problem
Regenerant tank overflow.
Flowing or dripping water
at drain or regenerant line
after regeneration.
Hard water leakage after
regeneration.
Control will not draw
regenerant.
Control will not regenerate
automatically.
Control regenerates
at wrong time of day.
Intermittent or irregular
regenerant draw.
No conditioned water after
regeneration.
Backwashes or purges
at excessively low or
high rate.
Run out of conditioned
water between
regenerations.
Possible Cause
a. Uncontrolled refill flow rate.
b. Air Leak in regenerant line to air check.
c. Drain control clogged with resin
or other debris.
a. Valve stem return spring weak.
b. Debris is preventing valve disc from
closing.
a. Improper regeneration.
b. Leaking of external bypass valve.
c. O-Ring around riser pipe damaged.
d. System capacity too low due to
incorrect resin volume setting.
a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Valve disc 2 and/or 3 not closed.
f. Air check valve prematurely closed.
a. AC adapter or motor not connected.
b. Defective motor.
a. Control set incorrectly.
a. Low water pressure.
b. Defective injector.
a. No regenerant in regenerant tank.
b. Injector plugged.
a. Incorrect drain controller used.
b. Foreign matter affecting valve
operation.
a. Improper regeneration.
b. Incorrect resin volume setting.
a. Remove refill flow control to clean ball and seat.
b. Check all connections in regenerant line for leaks.
c. Clean drain control.
a. Replace spring. (Contact dealer)
b. Remove debris.
a. Repeat regeneration after making certain correct
regenerant dosage was set.
b. Replace bypass valve. (Contact dealer)
c. Replace O-ring.
d. Reset control and program resin volume
to correct setting.
a. Make correct setting according to instructions.
b. Remove restriction.
c. Clean injector and screen.
d. Replace injector and cap. (Contact dealer)
e. Remove foreign matter from disc and check disc for
closing by pushing in on stem. Replace if needed.
(Contact dealer).
f. Put control momentarily into brine refill.
Replace or repair air check if needed.
(Contact dealer).
a. Connect power.
b. Replace motor. (Contact dealer)
a. Correct the time setting according to instructions.
a. Set pump to maintain 20 psi at conditioner.
b. Replace injector (Contact dealer)
a. Add regenerant to regenerant tank.
b. Clean injector and screen (Contact dealer)
a. Replace with correct size control (Contact dealer)
b. Remove drain controller and clean ball and seat.
a. Repeat regeneration.
b. Reset control and program resin volume
to correct setting.
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Solution