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Troubleshooting
1.
The autorun window does not appear on my windows PC after I put in the
Driver CD-ROM. What should I do?
1.
For Windows 7, if the installation menu does not appear automatically, click on
the Windows Icon on the bottom left hand corner of the screen, click the "Search
programs and files" box, and type D:\autorun.exe, where "D" in "D:\autorun.exe"
is the letter assigned to your CD-ROM Drive, and then press the ENTER key on
your keyboard
2. For Windows Vista, if the installation menu does not appear automatically, click
Start, click the Start Search box, and type D:\autorun.exe where "D" in
"D:\autorun.exe" is the letter assigned to your CD-ROM Drive, and then press
the ENTER key on your keyboard.
3. For Windows XP/2000, if the installation menu does not appear automatically,
click Start, click Run, and type D:\autorun.exe where "D" in "D:\autorun.exe" is
the letter assigned to your CD-ROM Drive, and then press the ENTER key on
your keyboard.
2. Windows is unable to recognize my hardware. What should I do?
1.
Make sure your computer meets the minimum requirements as specified in
Section 1 of this Quick Installation Guide.
2. Try plugging the TU-S9 into a different USB port.
3. Can I use the TU-S9 with my serial keyboard, mouse, or joystick?
The TU-S9 does not support interrupt transfer mode devices. If your serial
keyboard, mouse, or joystick is an HID Device, it is not supported.
4. Can I connect or disconnect the TU-S9 while the computer is on?
Yes, you can connect or disconnect TU-S9 while the computer is on because the
USB interface is Plug-and-Play compliant and hot-pluggable.
If you still encounter problems or have any questions regarding the TU-S9 USB to Serial
Converter, please contact TRENDnet's Technical Support Department.
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