If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit "www.samsung.com," then click on
Support, or contact the call centre listed on the back-cover of this manual.
Issues
The TV won't turn on.
There is no picture/video.
The remote control does not work.
The cable/set top box remote control
doesn't turn the TV on or off, or adjust the
volume.
✎
Some of above pictures and functions are available at specific models only.
✎
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.
Mode
Resolution
640 x 350
IBM
720 x 400
640 x 480
MAC
832 x 624
1152 x 870
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
VESA DMT
1152 x 864
1280 x 720
1280 x 800
1280 x 1024
1280 x 1024
1366 x 768
1440 x 900
1600 x900RB
1680 x 1050
1920 x 1080
✎
NOTE
• The interlace mode is not supported.
• The set might operate abnormally if a non-standard video format is selected.
Troubleshooting
Solutions and Explanations
• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the
POWER
button on the TV to make sure the problem is not the remote. If the TV turns
on, refer to "Remote control does not work" below.
• Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
• Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For example, if an external device's output is HDMI, it should be connected to an
HDMI input on the TV.
• Make sure your connected devices are powered on.
• Reboot the connected device by reconnecting the device's power cable.
• Replace the remote control batteries with the poles (+/–) in the right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
• Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for
the SAMSUNG TV code.
Display Resolution
Horizontal Frequency
Vertical Frequency
(KHz)
31.469
31.469
35.000
49.726
68.681
31.469
37.861
37.500
37.879
48.077
46.875
48.363
56.476
60.023
67.500
45.000
49.702
63.981
79.976
47.712
55.935
60.000
65.290
67.500
English - 22
Pixel Clock Frequency
(Hz)
(MHz)
70.086
25.175
70.087
28.322
66.667
30.240
74.551
57.284
75.062
100.000
59.940
25.175
31.500
72.809
75.000
31.500
60.317
40.000
50.000
72.188
75.000
49.500
60.004
65.000
75.000
70.069
75.029
78.750
75.000
108.000
60.000
74.250
59.810
83.500
60.020
108.000
75.025
135.000
59.790
85.500
59.887
106.500
60.000
108.000
59.954
146.250
60.000
148.500
Sync Polarity
(H / V)
+/-
-/+
-/-
-/-
-/-
-/-
-/-
-/-
+/+
+/+
+/+
-/-
-/-
+/+
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/+
-/+
+/+