TRENDnet TPL-305E Guide D'installation Rapide page 9

Troubleshooting
1. I have verified that my Powerline device is connected to my workstation, but I cannot detect
other Powerline devices. What should I do?
1. Verify that you are using Cat. 5, Cat 5e or Cat. 6 Ethernet network cables from each TPL-305E
adapter.
2. Verify that the power outlet of the TPL-305E is plugged into is on the same electrical power
distribution and/or circuit breaker box.
3. If you are still not able to establish connectivity after performing the above steps, please reset
both of the TPL-305E adapters to factory default. The default network name/key is
"HomePlugAV". The Reset button is located on the front LED panel of the TPL-305E.
a: With a pin or paperclip, press and hold the reset button for 1 second and release it. The
LEDs will turn off and turn back on.
b: To verify connectivity, the PL LED will become solid when the powerline adapters establish
connectivity. The TPL-305E powerline adapters must have the same network name/key in
order to connect to each other.
Note: If you have problems resetting the device, unplug the powerline adapter(s) from the
power outlet, wait 15 seconds and plug the adapter(s) back into the outlet, then repeat the
reset procedure.
2. I can detect my Powerline devices on my Powerline network, but I cannot connect to the
Internet. What should I do ?
Assuming that the Powerline network is connected to a router:
1. Make sure you are not connecting the device into a surge protector or power strip.
2. Make sure that your Router is connected to the Internet and one of the Router's LAN port is
connected to one of the TPL-305E's network ports (1-3). Check both TPL-305E and the router's
network port LED for positive connection status.
3. Make sure your computer's TCP/IP settings are set to Obtain an IP address automatically (see
the steps below).
Windows 7
1. Go into the Control Panel, click Network and
Internet, click Network and Sharing Center, click
Change Adapter Settings and then right-click the
Local Area Connection icon and then click
Properties.
2. Click Internet Protocol Version 4(TCP/IPv4)
and then click Properties. Then click on
Obtain an IP address automatically.
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