Troubleshooting
Others
Problem
Possible cause
The product is
The appliance has been
not level.
installed improperly.
The leveling leg(s)
is (are) damaged or
uneven.
The kitchen cabinets are
not properly aligned and
make the range appear
to be not level.
The display
The electrical outlet
goes blank.
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
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NX58K7850SS_AA_AC_DG68-00787A-00_EN.indd 50
Action
Make sure the floor is level,
strong, and stable. If the floor sags
or slopes, contact a carpenter.
Check and level the range. (See the
Installation Instructions.)
Ensure that cabinets are square
and provide sufficient room for
installation.
Replace fuse or reset circuit
breaker.
Problem
Possible cause
Food does not
The wrong cooking
bake or roast
mode is selected.
properly in the
The oven racks have not
oven.
been positioned properly
for the foods being
cooked.
Incorrect cookware or
cookware of improper
size is being used.
The oven thermostat
needs adjustment.
There is aluminum foil
on the racks and/or oven
bottom.
The clock or timers are
not set correctly.
Food does not
The oven controls are
broil properly in
not set properly.
the oven.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
Action
See page 21.
See page 26.
See page 17.
See page 36.
Remove foil.
See page 16.
See page 24.
See page 21.
See the broiling guide on page 25.
1/11/2016 7:03:50 PM