A: Please check whether they're in the pairing mode.
If left unconnected for a long while, they will fail to
enter the pairing mode. Please wake up the
earphones to access the pairing mode again.
Q: Why the earphones can't turn on automatically
when I take them out of the charging case?
A: Please recharge the charging case (when the
earphones are inside the case), and both earphones
will automatically turn on when you take them out.
Q: Why I fail to charge the charging case.
A: Please assure that the charging cable is intact and
plugged in correctly.
Q:Why the connection is not stable and the
sound is not very clear?
A: Please assure that there are no objects between
the earphones and your Bluetooth device, and no
radio or Wi-Fi interference nearby.
10. Warranty
The Mixcder T1 is covered by a 1-year manufacturer
warranty. For more information, visit: https://www.mix-
cder.com/.
Contact Customer Service at
(US) +1 (888) 588 1361 Mon-Sat 9AM-5PM (PT)
EN-9