Troubleshooting
If you feel that the dryer is not working properly, consult the following troubleshooting suggestions before contacting the Technical
(see Assistance).
Assistance Centre
Problem:
The dryer does not start.
The drying cycle does not start.
Drying times are too long.
The "Empty water container" indica-
tor light flashes.
The programme is finished but the
items are damper than expected.
The "Options" and "START/PAUSE"
indicator lights flash and one of the
"Maintenance" or "Drying phases"
indicator lights turns on without
flashing.
The dryer is noisy during the first few
minutes of operation.
The lights on the dryer control panel are
off although the dryer is switched on.
Possible causes / Solutions:
• The plug has not been inserted far enough into the socket to make contact.
• There has been a power cut.
• The fuse has burned out. Try connecting another appliance to the same socket.
• If an extension cord is used, try connecting the dryer plug directly into the socket.
• The door has not been closed properly.
• The programme has not been set correctly (see How to carry out a drying cycle).
• The START/PAUSE button has not been pressed (see How to carry out a drying
cycle).
• A delayed start time has been set (see Programmes and options).
• The START/PAUSE button has been pressed; a short delay follows before the dryer
starts running. Wait for the drying cycle to start; do not press the START/PAUSE
button otherwise the dryer switches to the pause mode and the drying cycle will not
start.
• The filter has not been cleaned (see Care and maintenance).
• The water container must be emptied? The "Empty water container" indicator light
flashes (see Care and maintenance).
• The condenser unit or heat pump unit needs to be cleaned (see Care and
maintenance).
• The heat setting is not suited to the type of fabric to be dried (see Programmes and
options).
• An incorrect drying time was selected for the type of load (see Laundry).
• The air intake grille or the rear air vents are clogged up (see Installation, and Care
and maintenance).
• The items are too wet (see Laundry).
• The dryer is overloaded (see Laundry).
• The water bottle was not emptied before starting the programme. Always empty
it before starting a new drying programme (see Description of the tumble dryer) -
do not wait for the bottle full signal (buzzer beeps once every 5 seconds and the
indicator light flashes) before emptying the water container.
! For safety reasons, the dryer programmes last a maximum of 5 hours. If an
automatic programme has not detected the final dampness level required in this
interval, the dryer completes the programme and stops. Check the above points and
repeat the programme; if the items are still damp, contact the Technical Assistance
Centre (see Assistance).
• Switch the appliance off and unplug it, then clean the filter and condenser (see "Care
and Maintenance"). Reinsert the plug, switch the appliance on and start another
programme.
If the problem persists, contact the Technical Assistance Service.
• This is normal, especially if the dryer has not been used for a long time. If the noise
persists during the entire cycle, contact the Technical Assistance Centre.
The dryer has gone into standby mode to save power. This occurs if you have left the
dryer on or have had a power cut. It occurs after 30 minutes:
- if you leave the dryer without starting a programme;
- after your drying programme has finished.
Press and hold the ON/OFF button until the dryer reactivates
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