Winter Storage; Troubleshooting/Faqs - Hozelock Bioforce revolution 12 Mode D'emploi

7.3.7 Place the foam bucket into the vessel. Rotate the foam
bucket until the small triangles at the top of the foam
bucket align with one of the vertical lines on the inside
of the filter vessel (Fig. 21). The foam bucket will drop
into place. Ensure that the foam bucket is correctly
positioned to allow easy location of the lid.
7.3.8 Fill the foam bucket with the recommended amount of
replacement Cypricube foam. Don't worry if the new
dry foam cubes take up a little more space when they
are new. Ensure no foam falls down the central hole
into the bio-trumpet area.
Never squash down your foam to fit more in. The
dry foam should be loosely added and should not
fill higher than the filter vessel (Fig. 22). Adding too
much foam will make it harder to clean the filter.
7.3.9 Ensure that the seal (Fig. 2(l)) at the top of the filter
vessel is in position and free from dirt and debris. Add a
light coating of silicone grease to the seal if required to
help assembly. Refit the lid. Slide the central black tube
which covers the UV lamp down through the central
hole.
7.3.10 Re-fit the lid clamp. Ensure that there is no build up of
water beneath the band clamp and keep the hinged
lever lubricated using an oil based lubricant.
7.3.11 Turn the diverter valve back to pond and position the
cleaning handle in the stowage position.
7.3.12 Re-start the pump first checking for leaks. Then switch
on the UV lamp. Check for the bluish glow from UV
indicator lens.

Winter Storage

8.1 In cold winter weather (when fish are inactive and
algae growth ceases) the unit may be switched off.
It should then be removed, thoroughly washed,
cleaned and dried and stored in a dry frost protected
area. Always store the unit with the lid off to ensure
adequate ventilation and drying.

Troubleshooting/FAQs

Problem Possible cause
No water Supply pump not
flow through switched on or not
filter to working.
pond.
Supply hose
blocked.
Diverter valve set
to "Waste"
Reduced Foams are
flow through blocked.
filter
Supply hose
blocked.
Remedy
Check that the pump is
working and switched
on.
Check supply hose and
pond return hose for
blockages.
Turn diverter valve to
"Pond".
Clean filter
(See "Cleaning").
Check supply hose and
pond return hose for
blockages.
Problem Possible cause
Water does New Filter has not
not clear matured yet.
Wrong sized filter
for your pond.
Wrong size supply
pump.
Blown UV lamp.
Old UV lamp.
Foams need
cleaning.
The outlet of the
pond return hose
is positioned
above the supply
pump
Pond is
overstocked with
fish.
Overfeeding.
Cleaning Pump is running
handle does at the start of
not rotate. cleaning.
Hozelock Cyprio Clearwater Guarantee
WE GUARANTEE YOU CLEAR WATER OR YOUR MONEY BACK
for a Hozelock Cyprio Bioforce Revolution when used with the
appropriate pump. This guarantee runs for 12 months after
purchase, provided that
• You have followed the installation and operating
instructions.
• You are using equipment of the correct size, according to
Hozelock Cyprio's sizing information.
• You consult our Helpline (0121 313 1122) early enough for
any problems to be put right.
• The product has been returned undamaged.
A refund can only be authorised by Hozelock Cyprio and
is made only at the place of purchase to the value of the
purchase price of the filter only. Please note that the
Clearwater Guarantee does not cover loss of water clarity
when blanketweed, as opposed to greenwater algae, is the
cause.
Remedy
The pond water clarity
should start to improve
within 2-3 weeks,
but full biological
maturation can take 6-8
weeks before the filter is
fully effective.
Check you are using the
appropriate filter for
your pond set up.
Check your flow rate.
See 2.2.
Check UV indicator lens.
Replace UV lamp.
Replace UV lamp every
12 months.
Clean filter
(See "Cleaning").
Move the pump or
the outlet of the pond
return hose so that
they are as far apart as
possible.
Reduce the quantity of
fish in your pond.
Only feed your fish with
as much food as can
be consumed in a few
minutes. Only feed once
per day.
Switch off pump. Wind
the handle in both
directions several times.
Switch on your pump
(See "Cleaning").