Troubleshooting Guide - Good Earth Lighting AC1274-RGB-24LFW-G Mode D'emploi

REMOTE CONTROL OPERATION
1. Remove the plastic battery tab on the remote control by pulling it straight out of the remote.
2. The maximum operating distance of the remote control with new batteries is approximately 50 ft. (15,2 m ) with a direct line of sight between the remote control and the IR receiver.
3. The battery used in the remote control is a CR2025 button cell, and will need to be replaced at the end of its life cycle.
COLOR LED'S
The buttons located on the black background at the top of the remote
control, adjust the intensity and multi-color variations of the color LED's
output.
Use the "ON" or "OFF" buttons in this section
to turn on the color LED's.
NOTE: When first turned on, the light will cycle through red,
green and blue until a color is selected.
To dim, or brighten your color LED's, press, and hold
down the dimming or brighten buttons until reaching
the desired light output.
Pressing any of the other color buttons will switch the Strip light to
the color of the button pressed.
The buttons at the bottom of the remote control, apply festive, and
changing light by cycling through color with varying degrees of fades
and jumping light changes.
Swallowing the batteries may lead to serious injury or death. If swallowed, go straight to a medical emergency room. Batteries may leak harmful liquids or ignitable
materials or explode causing injury and product damage. Do not mix old and new, or different types of batteries. Replace all batteries at the same time. Remove
batteries from product if unused for extended amount of time. Replaced batteries should be disposed of properly. Keep batteries out of children's reach
BEFORE DOING ANY WORK ON THE FIXTURE, UNPLUG THE POWER CORD FROM THE ELECTRICAL OUTLET!
PROBLEM
1. Light does not come on.
2. Light will not switch colors
when remote is used.
3. Fuse blows or circuit breaker
trips when light is turned on.
Care and Maintenance: Periodically clean the fixture and diffuser using a mild, non-abrasive cleaner and soft cloth. When cleaning the fixture, make sure the power is turned off. Do
not spray cleaner directly onto any part of the fixture or LEDs.
Good Earth Lighting - 6 YEAR LIMITED WARRANTY: The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship for a period of (6)
®
years from the date of original purchase by the consumer. The fixture is not warrantied for use in a commercial or retail application. The warranty is limited to use in a residential
environment. We will repair or replace (at our option) the unit in the original color and style if available, or in a similar color and style if the original item has been discontinued, without
charge. Defective units must be properly packed and returned to the manufacturer with a letter of explanation and your original purchase receipt showing date of purchase. Call
1-800-291-8838 to obtain a return authorization number and an address where to ship your defective product. Note: C.O.D. shipments will NOT be accepted. The liability of the
manufacturer is in any case limited to replacement of the defective light fixture product. The manufacturer will not be liable for any other loss, damage, labor costs or injury which is
caused by the product. This limitation upon the liability of the manufacturer includes any loss, damage, labor costs or injury which is (I) to person or property or otherwise; (II) incidental
or consequential in nature; (III) based upon theories of warranty, contract, negligence, strict liability, tort, or otherwise; or (IV) directly, or indirectly related to the sale, use, or repair of the
product. This warranty gives you specific rights, and you may also have other rights which vary from state to state.
FCC Statement: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: 1) Reorient or relocate the receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment into an outlet on a circuit different from that of the receiver. 4) Consult
the dealer or an experienced radio/TV technician for help.
REPLACEMENT PARTS LIST
Need Help?
Good Earth Lighting
1400 East Business Center Drive, Ste. 108 Mount Prospect, IL 60056
®
Good Earth Lighting is a registered trademark of Good Earth Lighting, Inc. © 2020 Good Earth Lighting, Inc.
®

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
1. Power/ light switch is off.
2. Bad switch.
3. Not all connections have been successfully made
and/or firmly fastened.
4. IR Receiver blocked from remote control signal.
1. Remote not functioning correctly.
2. IR Receiver not receiving remote signal.
1. Discontinue use.
Hardware Kit:
Please visit our website at: www.goodearthlighting.com/support or call the Customer Care Center
1-800-291-8838, 8:30 a.m.-5 p.m., CST, Monday-Friday.
1. Verify power supply and light switch are on/check wiring connections.
2. Test or replace switch.
3. Check all connections and firmly fasten. See step 2.
4. Position IR Receiver facing the direction of the remote.
1. Clean IR lens on remote
2. Pull plastic from battery compartment/ replace battery
1. Call customer service (1-800-291-8838).
ZH-AC1274-F08
WHITE LED'S
The buttons located on the white background control the brightness
and intensity of white LED light output.
Press the "ON" or "OFF" button to turn the white LED's
on, or off.
To dim, or brighten your white LED's, hold down the
dimming, or brighten buttons until reaching the desired
light output.
Press the 25%, 50%, 75%, or 100% buttons
to immediately adjust the white LED's to
these varying levels of brightness.
NOTE: Remote controller operation requires direct line of sight
between the remote control and the IR receiver.
BATTERY REPLACEMENT
When the battery is exhausted, use the instructions on the back of
the remote control to remove the battery and replace it with a new
CR2025 battery.
CORRECTIVE ACTION
Printed in China