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STOP!!
1. The User Manual
Contains detailed instructions and a troubleshooting section, many common issues can be
easily resolved by reading the user manual.
2. Online Support
Please visit the j5create website (www.j5create.com) to find the latest software for your device.
If you are still experiencing issues, you can submit a trouble ticket through our j5 web support.
Your ticket will be respond within 24 hours.
3. Telephone Support
Please call us @ +1-888-689-4088 and one of our support technicians will be very happy to
assist you.We stand behind our products and it is our goal to provide you with world class
support.
TECHNICAL SUPPORT
Toll free number: +1-888-689-4088
Business Hours:
Mon. – Fri. 10:00 a.m – 6:00 p.m E.S.T
Email: service@j5create.com
SOPORTE TÉCNICO
Número gratuito: +1-888-689-4088
Horario de atención:
Lun-Vier. 10:00 a.m – 6:00 U.S.A-E.S.T
Email: service@j5create.com
TECHNISCHER SUPPORT
Kostenloser Anruf bei:+1-888-689-4088
Sprechstunden:
Mon. – Frei. 10.00-18.00 U.S.A-E.S.T
E-mail:service@j5create.com
If you have any issues using this
product, please try the following
instructions below before return.
SUPPORT TECHNIQUE
Numéro gratuit: +1-888-689-4088
Heures d'ouverture:
lun. - Ven. 10:00 a.m - 06:00 U.S.A-E.S.T
Email: service@j5create.com
テクニカルサポート
お客様相談センター : 03-5540-9010
電子メール：j5_support@kagaht.co.jp
テクニカルサポートやその他のご相談は下記の時間
にくださいますようお願い申し上げます
営業時間：平日：9:30~11:30/13:30~17:30
技術支援資訊
台灣客服專線：+886-2-2269-5533#19
台灣時間：星期一至星期五 9:30 AM -6:00 PM
Email：service.tw@j5create.com
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