Troubleshooting - Sensica Sensifirm Mode D'emploi

Troubleshooting

If you experience any problems with your Sensifirm, please refer to
the information below:
If the device does not turn on
If Sensifirm does not deliver
RF signal energy and massage
(i.e. you cannot feel the warm
sensation or feel the gentle
vibration)
In case of general error
18
Make sure that the power cord is
plugged in properly, both to the
electrical outlet and into the
device socket.
Make sure that the power outlet
has power.
Make sure that there is full contact of
the electrodes with the skin
Gently press the device onto your skin
Make sure that there is enough Base
Gel on the treatment area.
The RF signal will be activated only
when at least 2 electrodes are in full
contact with the skin. (See indicator
details set out in the User Interface
description section above.)
If dirt or debris get stuck on the
electrodes, you should clean them in
accordance with the Cleaning section
above. If you cannot get the area
clean, contact our customer service.
Reset the device – unplug the power
cord from the electrical outlet on the
wall, wait 10 seconds and then
reconnect it.
If you still have problems with your
device, please contact our customer
service.