Diamond HP Media Wonder MP700 Guide De Démarrage Rapide page 15

SHIPPING
Starting June 1st 2009 Diamond Multimedia will pay for shipping cost from Diamond back to US and Canadian customers
provided the product is indeed under warranty and there is no damage caused by improper installation or modification of the
merchandise. Customers located outside of the United States and Canada or using military addresses (APO,etc) will be
required to pay for return shipping. Average shipping times range from 5 to 10 days, depending on actual shipment destina-
tion. Shipments made outside the US may take longer to deliver.
Diamond Multimedia reserves the right to claim for shipping fees along with service charges for any product that is returned
incomplete or not under warranty. Return Authorization ( RMA ) is required for all warranty return products.
ONE YEAR LIMITED WARRANTY
The warranty described below is extended only to the original buyer and is not transferable.
Diamond warrants to the original purchaser of the hardware product, that the product is free from defects in materials or work-
manship under normal use and service for a period of one (1) year from the date of purchase. All cables and accessories
provided with a Diamond product are warranted to be free from defects in materials or workmanship under normal use and
service for a period of for (90) ninety days from date of purchase.
Diamond's sole obligation under this warranty shall be, at Diamond's option, to: (I) repair the defective product or parts; (II)
deliver to customer an equivalent product or part to replace the defective product. When a product or part is replaced or
exchanged, that item becomes the customer's property and the replaced or exchanged item becomes Diamond's property.
When a refund or replacement product is given, the defective product becomes Diamond's property. Replacement parts or
products may be new or include serviceable used parts with at least the same functional equivalence to the original product.
If, at the time of repair, a product is "out of warranty" or within the last ninety (90) days of the warranty period, Diamond warrants
any repair for ninety (90) days. All software provided is subject to the terms of the associated software end-user license agree-
ment.
WARRANTY EXCLUSIONS AND LIMITATIONS
TO BE ELIGIBLE FOR THIS WARRANTY, YOU NEED TO PROVIDE THE ORIGINAL SALES RECEIPT SHOWING THE
DATE OF PURCHASE OF THE PRODUCT. DIAMOND MAY REQUEST THE ORIGINAL SALES RECEIPT OR A COPY AS
PROOF OF THE DATE OF PURCHASE.
Diamond does not warrant third party products which Diamond distributes "AS IS" unless otherwise specified. Third party
products may be warranted by the third party.
Diamond makes no warranty or representation that: (I) the operation of the product will be uninterrupted or error free; (II)
defects in the product will be corrected; or (III) that the product will meet Customer's requirements or work in combination with
any hardware or software provided by third parties.
TO THE FULLEST EXTENT ALLOWED BY LAW, THE WARRANTIES, REMEDIES AND LIMITATIONS CONTAINED HEREIN
ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY,
CORRESPONDENCE WITH DESCRIPTION AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
DIAMOND WILL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE
ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT OR SOFTWARE DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER'S OR ANY THIRD PARTY'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT OR SOFTWARE, OR ANY OTHER CAUSE BEYOND THE
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD. THIS
WARRANTY WILL NOT APPLY TO PRODUCTS USED FOR NUCLEAR RELATED, WEAPONS RELATED, MEDICAL OR
LIFE SAVING PURPOSES.
TO THE FULLEST EXTENT ALLOWED BY LAW, DIAMOND ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCTS, EVEN IF DIAMOND, ITS SUPPLIERS OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBLITY OF
SUCH DAMAGES. DIAMOND'S SOLE LIABILITY WITH RESPECT TO ITS PRODUCT IS LIMITED TO REPAIR OR
REPLACEMENT OF THE PRODUCT, AT DIAMOND 'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL
NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL FOR ESSENTIAL PURPOSE.
DISCLAIMER: Some jurisdictions may not allow the exclusion or limitation of incidental or consequential damages for products
supplied to consumers, or the limitation of liability for personal injury, so the foregoing limitations and exclusions may not apply
or may be limited in their application to you. When implied warranties are not allowed to be excluded in their entirety, they will
be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights that may vary depend-
ing on the law of the applicable jurisdiction.
OBTAINING WARRANTY SERVICE: Please review the "help" resources referred to in your products accompanying documen-
tation before seeking warranty service. If the product is still not functioning properly after making use of these resources, please
access the support page at http://www.diamondmm.com/support.php for warranty instructions and services. Some additional
charges may apply for phone support.