9
COMMISSIONING ENGINEER AND END USER FAULT CODES
Fault
Problem Identified
Code
Input Water Temperature sensor
E0
Fault
E1
Ignition Failure / No Flame Detected
Blocked Flue—Abnormal wind
E3
Condition
E4
Fan or Power Fault
Outlet water temperature too high /
E5
Over Temperature Protection
Water Outlet temperature sensor
E6
failure
E7
DIP Switch incorrect setting
F0
Power on start-up failure
Switch off mains power supply – then restart by switching mains supply on and
pressing the on off button on the control panel – If problem persists contact
service
Switch off mains power supply
Check gas supply and gas pressure at appliance
Restart by switching mains supply on and pressing the on off button on the
control panel – If problem persists contact service
Switch off mains power supply
Check for blockage around outlet terminal
Leave for 30 minutes then restart by switching mains supply on and pressing
the on off button on the control panel – If problem persists contact service
Switch off mains power supply –
Check mains supply and fuse
Restart by switching mains supply on and pressing the on off button on the
control panel – If problem persists contact service
Switch off mains power supply –
Check flow of water supply to water heater
Switch on
Check temperature setting on water heater.
Turn to full and re test for temperature.
Turn Winter summer water valve to summer setting.
Switch off mains power supply
Restart by switching mains supply on and pressing the on off button on the
control panel – If problem persists contact service
Check temperature setting on water heater.
Turn to full and re test for temperature.
Turn Winter summer water valve to winter setting.
Switch off mains power supply
Restart by switching mains supply on and pressing the on off button on the
control panel – If problem persists contact service
Factory Setting incorrect.
Switch off mains power supply
Switch of gas and water supply
Turn on all services
Restart water heater.
If problem persists contact service
Water is flowing through heater on power up.
Ensure water is NOT flowing through heater when power supplied.
Reset by turning off power and ensure all taps and shower are turned off. Re-
power water heater to clear fault code.
Action to take