11. Warranty certifi cate
Dear Customer,
All of our products undergo strict quality checks to ensure that they
reach you in perfect condition. In the unlikely event that your de-
vice develops a fault, please contact our service department at the
address shown on this guarantee card or the sales outlet from where
you bought the device. Please note the following terms under which
guarantee claims can be made:
1. These warranty terms regulate additional warranty services,
which the manufacturer mentioned below promises to buyers of
its new products in addition to their statutory rights of guarantee.
Your statutory guarantee claims are not aff ected by this guaran-
tee. Our guarantee is free of charge to you.
2. The warranty services cover only defects due to material or ma-
nufacturing faults on a product which you have bought from the
manufacturer mentioned below and are limited to either the rec-
tifi cation of said defects on the product or the replacement of the
product, whichever we prefer.
Please note that our devices are not designed for use in commer-
cial, trade or professional applications. A guarantee contract will
not be created if the device has been used by commercial, trade
or industrial business or has been exposed to similar stresses du-
ring the guarantee period.
3. The following are not covered by our guarantee:
- Damage to the device caused by a failure to follow the assembly
instructions or due to incorrect installation, a failure to follow the
operating instructions (for example connecting it to an incorrect
mains voltage or current type) or a failure to follow the mainte-
nance and safety instructions or by exposing the device to abnor-
mal environmental conditions or by lack of care and maintenance.
- Damage to the device caused by abuse or incorrect use (for ex-
ample overloading the device or the use or unapproved tools or
accessories), ingress of foreign bodies into the device (such as
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