TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support. From
there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and
software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products
technical support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The information you provide will help
the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support page
and follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and then
click Login.
By telephone:
United
0207 216 0047
Kingdom
United States /
514-279-9911
Canada
Denmark
82 33 28 58
Finland
09 81 71 01 54
Netherlands
0900 2026765
Norway
23 50 01 16
Sweden
08-51992032
WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A. ("Guillemot") warrants to the consumer that this Thrustmaster
product will be free from material defects and manufacturing flaws for a period of two (2) years from the
original date of purchase. Should the product appear to be defective during the warranty period,
immediately contact Technical Support, who will indicate the procedure to follow. If the defect is
confirmed, the product must be returned to its place of purchase (or any other location indicated by
Technical Support).
Within the context of this warranty, the consumer's defective product will, at Technical Support's option, be
either repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its
subsidiaries (including for indirect damages) is limited to the repair or replacement of the Thrustmaster
product. The consumer's legal rights with respect to legislation applicable to the sale of consumer goods
are not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered
damage as a result of inappropriate or abusive use, negligence, an accident, normal wear, or any other
cause not related to a material defect or manufacturing flaw; (2) in the event of failure to comply with the
instructions provided by Technical Support; (3) to software not published by Guillemot, said software being
subject to a specific warranty provided by its publisher.
price of a national phone call, Monday to Friday
from 12PM to 4PM and from 5PM to 10PM
price of a long distance phone call, Monday to Friday
from 7AM to 11AM and from 12PM to 5PM (Eastern time)
price of a national phone call, Monday to Friday
from 1PM to 5PM and from 6PM to 11PM
price of a national phone call, Monday to Friday
from 2PM to 6PM and from 7PM to 12AM
€0.30/min, Monday to Friday
from 1PM to 5PM and from 6PM to 11PM
price of a national phone call, Monday to Friday
from 1PM to 5PM and from 6PM to 11PM
price of a national phone call, Monday to Friday
from 1PM to 5PM and from 6PM to 11PM
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