10 Faults, causes and elimination
Fault
The pump does not operate
Faulty fuse, pump without
with the power supply
voltage
switched on
Pump makes noise
Cavitation due to insufficient
flow pressure
Line undervoltage
Line overloaded
Line overvoltage
Incorrect infeed by the utility
company
Motor blocking
E.g. due to deposits
Motor overload
Deposits in the pump
Short-circuit/ground fault
Motor defective
Contact error
Module incorrectly inserted.
Connection between motor and
module interrupted
No-load
Air in the pump
Module overtemperature
Limited air supply to the module
heatsink.
Cable break
Control defective, control cable
defective
11 Spare parts
There are no spare parts available for the UPE pump. In case of
damage, the complete pump must be replaced and the defective
unit sent to the system manufacturer.
12 Disposal
Observe all environmental requirements regarding disposal and
correct recycling in accordance with all applicable standards.
Cause
Check fuses, rectify voltage interruption.
If an analogue signal is present; check the signal input and plug connection
Increase system primary pressure within the permissible range, check setting for delivery height and
reduce if necessary
In the event of overvoltage or undervoltage, the motor is switched off. It restarts automatically as
soon as the voltage is back within the valid range.
Incorrect infeed by the utility company
In the event of overvoltage or undervoltage, the motor is switched off. It restarts automatically as
soon as the voltage is back within the valid range.
When the motor stalls, a maximum of 5 restarts take place at intervals of 30 seconds each. If the
motor still stalls, it is switched off. The power must be switched off for 30 seconds and then the
system must be restarted. The deblocking program runs at each start.
When the power consumption of the motor exceeds the limit for more than 60 seconds, an
"Overload" fault is signalled. The motor is stopped and restarted after 30 seconds. If there is no
overload within the next 2 minutes, the internal fault counter is reset. The motor is permanently
switched off after 5 unsuccessful restarts. This can only be reset by switching off the power for > 30
seconds.
The motor is switched off after a short circuit. It is switched on again after 30 seconds. After 5 short
circuits the motor is switched off permanently. This can only be reset by switching off the power for
> 30 seconds.
The motor is switched off if there is no contact between the motor and the module. After 30 seconds,
the motor is restarted. The motor is switched off permanently after it has switched off 5 times. This
can only be reset by switching off the power for > 30 seconds.
The motor is switched off after a certain period under dry running conditions. It restarts after a period
of 30 seconds. If there is no dry running within the next 2 minutes, the internal fault counter is reset.
The motor is permanently switched off after 5 unsuccessful restarts. This can only be reset by
switching off the power for > 30 seconds.
In the event of overtemperature, the motor is switched off. After 30 seconds, the motor is restarted.
The motor is switched off permanently after it has switched off 5 times. This can only be reset by
switching off the power for > 30 seconds.
A cable break is registered with pumps which are regulated via a PWM signal and which are
equipped with software with a cable break function at an input control signal of < 0.5 V. The pump
rotates with min. speed.
452115.66.38 FD 9601
UPE 70-25 PK - UPE 120-32 PK
Description / elimination
EN-9