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YOUR SECOND WIND PRODUCT MUST BE REGISTERED TO QUALIFY FOR WARRANTY CLAIMS
SEE CONTAINER OR CALL 1-866-476-5101 (IN USA) OR 1-888-216-9184 (IN CANADA) FOR ASSISTANCE
The Second Wind 2124-Z that is attached to your Heating, Ventilation and Air Conditioning System (HVAC) has the following
warranty, applicable in USA by General Filters Inc (GFI), and in Canada by Canadian General Filters Limited (CGF)
ONE (1) YEAR WARRANTY COVERAGE LAMPS
The lamps are warranteed for a period of one (1) year from the date of the original installation, when installed and operated in accordance with
GFI and CGF recommendations. If during this period a lamp fails, GFI & CGF will provide a free replacement.
LIFETIME LMITED WARRANTY
GFI & CGF warrants this product, excluding lamps and ballast to be free from defects in the workmanship or materials, under normal use and
service, for the lifetime of the product from the date of original installation, when installed and operated in accordance with GFI & CGF
recommendations. If during this period a covered component fails, GFI & CGF will repair or replace the part.
LIFETIME BALLAST WARRANTY
The ballast is warranted by GFI and CGF for the lifetime of this product, when installed and operated in accordance with installation recommenda-
tions. If during its lifecycle, the ballast fails, GFI or CGF will provide a free replacement after failure is returned for evaluation.
SHIPPING, REPAIRS AND ALL OTHER COSTS OF WARRANTY SERVICE
End user must pay shipping charges and all other costs of warranty service. GFI & CGF will not pay labor involved in diagnostic calls or in
removing, servicing, or replacing parts. All repairs of covered components must be made with authorized service parts. Labor charges resulting
from diagnostic calls or service are not covered by this warranty.
CARE OF EQUIPMENT
Your new Second Wind Air Purifier must be properly installed, operated and maintained in accordance with the unit installation, operation, and
maintenance instructions provided with each unit. Failure to provide maintenance per these instructions will void warranty.
This warranty will be voided if the covered equipment (only Second Wind replacement parts or units are warranted) is removed from the original
installation site. This warranty does not cover damage or defect resulting from:
1
Accident, or neglect or unreasonable use or operation of the equipment, including operation of electrical equipment at voltages other than the
range specified on the unit name plate.
2
Modification, change or alteration of the equipment, except as directed by GFI & CGF The furnishings of replacement parts under terms of
this warranty will apply to the original warranty period and will not extend the warranty.
GFI & CGF makes no express warranties other than the warranty specified above. All implied warranties, including the implied warranty of
merchantability and fitness for a particular purpose, are limited to the duration of the warranty specified above. Liability for incidental and
consequential damages is excluded and is not covered by this warranty. Some States do not allow limitations on the duration of an implied
warranty or the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
General Filters Inc & Canadian General Filters Ltd shall not be liable for any default or delay in performance under this warranty caused by any
contingency beyond their control.
All Second Wind Air Purification systems that are attached to your Heating, Ventilation and Air Conditioning System (HVAC) have a limited
unit warranty. To receive warranty consideration, the following must be provided.
1
Be prepared to furnish the following information:
a- Complete model number and serial number
b- Proof of installation date if warranty claim is made by other than a qualified service dealer who maintains records of your installation
date and service history.
c- An accurate description of the problem.
d- Date of failure.
2
Call the installing dealer that you purchased your Second Wind device from.
3
If the installing dealer is unable to provide warranty parts, contact:
General Filters Inc,
43800 Grand River Ave
Novi, MI 48375
Phone: 1-866-476-5101
ATTENTION INSTALLERS AND HOMEOWNERS
Email: service@secondwindairpurifier.com
CGF Products Ltd.
400 Midwest Road
Toronto, ON M1P3A9
Phone: 1-888-216-9184
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