Troubleshooting
Problem
Food does not
The wrong cooking mode
bake or roast
was selected.
properly in the
The oven racks have not
oven.
been positioned properly
for the foods being
cooked.
Incorrect cookware or
cookware of improper
size is being used.
The oven temperature
needs to be adjusted and
recalibrated.
There is aluminum foil
on racks and/or oven
bottom.
The clock or timers are
not set correctly.
Food does not
The oven controls are not
broil properly in
set properly.
the oven.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
42 English
NX60T8111SS_AA_DG68-01223A-00_EN+MES+CFR.indb 42
Cause
Action
See page 21.
See page 19.
See page 18.
See page 27.
Remove foil.
See page 23.
See page 22.
See page 21.
See the broiling guide on page
22.
Information codes
Code symbol
Meaning
Oven sensor malfunction.
The oven is overheating.
Check the Control PBA NTC sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal
malfunction.
Oven vent blocked.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Solution
1. Press OFF/CLEAR, and then
restart the oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
1. If oven vent or cover air is
blocked by aluminum foil
or others, remove that and
restart oven.
2. To reset error, disconnect
power or tap 'OFF' after
opening the oven door at
least 60 seconds.
2020-03-27
11:51:20