Fault Codes
If there is a malfunction the appliance may shut down
as a safety precaution and display a fault code to
assist in diagnosing the problem. The fault code will
flash in the display on the control panel. When
making a service call, this code will assist with
diagnosing the fault.
CODE DISPLAYED
11 [1]
14
16
31
32
33
34
49
53
61
62
70
71
72
73
99
[1]Only this code is dim.
[2]If the fusible link needs replacement, it must be done by a qualified service agency. In addition, the cause of
the overheat needs to be determined. The fusible link is a one use safety device that breaks to shut off the
appliance.
[3]Remove any obstructions. The flue needs to be kept clear to expel exhaust gases. If the appliance fails to
operate contact a qualified service agency.
FAULT
Ignition Failure
Overheat
Room Overheat
Room Temperature Sensor
Faulty
Overheat Temperature
Sensor Faulty
Sensor Breakdown
Sparker Failure
Combustion Fan Failure
Convection Fan Failure
Faulty ON/OFF Switch or
Faulty "Set back" Switch
Faulty Solenoids
Faulty Flame Rod
Communication Error
Flue Block
Rinnai Corporation EX17C / EX22C Manual
You may be able to clear the fault code by turning the
heater off and then on again. If the fault code remains
or returns on the next operation, contact Rinnai or
your nearest service agent and arrange for a service
call.
Check that gas is turned ON.
Check that the vent termination is not blocked.
Refer to the Restart Function explanation.
Service call if repeated.
Clean filter.
Service call if repeated. [2]
Ensure that room temperature is less than 104°F (40°C).
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Check around the flue terminal for blockage. [3]
REMEDY
13