If no data is being sent to the radio energy-saving controller
or wall thermostat, you can check the following:
Range:
Make sure that the receivers are located in the wireless
range of the USB programming stick.
Receive mode:
The receiving devices must be set to teach-in mode during
transmission.
PC software:
Data cannot be sent unless the corresponding PC software
has been installed and activated. The USB stick must also
be plugged into the PC's USB port; the operating system
will detect the USB programming stick automatically.
The help texts in the PC software indicate whether or not
the operating system has detected the USB programming
stick correctly.
• When the software is ready to send data , the "Submit"
button will be available for selection and "USB
programming stick is ready" will appear on the bottom
left of the display.
• If the USB programming stick cannot be detected or is
not plugged in, "Please insert the USB programming
stick" will appear.
You should make sure that you always have the
latest updates for your Windows operating system
installed.
If the PC software is unable to find the programming stick,
you can look for it in the Windows Device Manager:
8. Remedy
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