Fridge and freezer
The fridge is not chilling (and the freezer is
not freezing).
The fridge is not chilling (and the freezer is
not freezing) satisfactorily.
There is a difference between the set
temperature and actual temperature.
No ice is made.
Food in the fridge freezes.
Condensation forms in the fridge and
drawers.
It is hard to open the freezer door.
It smells inside the refrigerator.
Ice/Water dispenser
The water and ice have an odour.
No water comes out.
No ice comes out.
The controls on the Ice/Water dispenser
panel cannot be operated.
● Is the power to the refrigerator on?
● Is the set temperature too high?
● Is the refrigerator exposed to direct sunlight or positioned near a heating appliance?
● Have sufficient clearances been provided around the refrigerator?
● Have the food items been packed too tightly together or is the room temperature high?
● Have the doors been opened and closed frequently?
Are the doors completely shut?
● Has the refrigerator been set to the Holiday Mode?
● When warm food is put inside the refrigerator, the temperature will rise temporarily.
● During the cold season or when the room temperature is low, it may feel as if the refrigerator
is not chilling.
● Has the refrigerator been set to the Super Freeze Mode?
● When warm food is put inside the refrigerator, the temperature will rise temporarily.
● Has the main water supply line been turned on?
Has the water service hose been connected properly?
● Is the power to the refrigerator on?
● Is the switch of the automatic ice maker at the ON position?
● Is the set temperature for the fridge too low?
● Has the food been placed at the back of the fridge?
The area near the back wall is where the temperatures are coldest so avoid placing food
which may freeze easily here.
● The fridge maintains a high humidity to keep vegetables and other food items fresh.
Condensation may form when the door has been opened and closed frequently or when it
has not been shut completely. Wipe off the condensation using a dry cloth.
● The difference in air pressure between the inside and outside of the freezer may sometimes
make it hard to open the freezer door. Wait a few moments, and then try opening the door.
● Were any food items with strong odours sealed before they were placed in the fridge?
Place the items inside a sealed container and store them or store them on the sealed case
door shelf.
● Odours may stick to the surfaces inside the refrigerator. Wipe the surfaces using a soft cloth
which has been dipped in lukewarm water.
● Is the water filter being used an old one?
● Has the main water supply line been turned on?
Has the water service hose been connected properly?
● Is the power to the refrigerator on?
● Is the "
" icon displayed on the Ice/Water dispenser panel?
● Is the power to the refrigerator on?
● Is the "
" or "
" icon displayed on the Ice/Water dispenser panel?
● Is there any ice in the icebox?
● Is the ice clumped together in the icebox?
Ice may be frozen in the icebox if the ice has not been dispensed for a long time.
Ice cannot be dispensed if ice in the icebox is frozen and clumped.
Remove the clumped ice from the icebox and the ice shooter.
● Even if ice cannot be dispensed, few ice remains in the icebox. This is normal.
● Is the power to the refrigerator on?
● Has the refrigerator been set to the Child Lock?
Appendix
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