Camera does not power on.
The battery level may be low. Connect the
camera to a computer to charge.
The camera does not take pictures/video.
The camera's memory or memory card may
be full. Delete several files and try again.
The memory card type may not be sup-
ported. Make sure that you are using an SD
or SDHC memory card 16GB or less in size.
The memory card format may not be sup-
ported. Make sure that you are using a FAT-
formatted card.
image is blurry or out of focus.
Blurry images or video may result when the
camera is not held steady during recording.
Hold the camera steady and try again.
Blurry images or video may result when
there is not enough light on the subject. Try
recording in a brightly lit location.
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recorded images are not saved in memory.
Images will not save if the camera is turned
off before data has finished processing. Be
sure to allow adequate time for the image to
save completely before turning off the video
camera.
Troubleshooting & Support