COMMON FAULTS
Common faults:
Appliance
does
not work:
Appliance is weak
in
cleaning
or
water leakage
Appliance shakes
terribly:
Appliance
could
not be charged:
Clean water does
not come out:
TECHNICAL DATA
Voltage: 11.1V DC
Power: 50W
Adaptor input: 100-240V~ 50/60Hz, 0.4A MAX
Adaptor Output: 12.6V
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal
rights, the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 3 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can't claim any form of warranty. Damage caused by not following the instruction
Possible reason
1. No power or shorted powered
2. Dirty water tank is full
3. Roller is blocked by the hair things
1. Water tank is installed in the wrong position
2. Roller is blocked by hair things.
3. Lower battery
Roller is not installed well.
The adaptor is not collected well.
1. No clean water in the clean water tank
2. The water tank is not installed well.
1A, 12.6W
Solution
Please charge the machine
Take out the water tank and clean it
Clean the roller
Install the water tank correct
Clean the roller
Please charge the appliance
Install the roller correct
Please check the adaptor
Add clean water
Re-install the water tank correct
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