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Returns
No Products will be accepted for replacement or repair without obtaining a Return
Materials Authorization (RMA) number from iRoom GmbH or during the warranty
period, and the Products being received at iRoom GmbH facility freight prepaid in
accordance with the RMA process of iRoom GmbH. Products returned without an
RMA number will not be processed and will be returned freight collect or subject to
disposal. Information on the RMA process and obtaining an RMA number can be
found at: www.iRoomsDock.com/support/warranty.
Warranty conditions
The above warranty does not apply if the product:
1.
has been modified and/or altered, or an addition made thereto, except by
iRoom GmbH, or iRoom GmbH' authorized representatives, or as approved by
iRoom GmbH in writing;
2.
has been painted, rebranded or physically modified in any way;
3.
has been damaged due to errors or defects in cabling;
4.
has been subjected to misuse, abuse, negligence, abnormal physical,
electromagnetic or electrical stress, including lightning strikes, or accident.
5.
has been damaged or impaired as a result of using third party firmware;
6.
has no original serial number label, or is missing any other original label(s);
7.
has not been received by iRoom GmbH within 30 days of issuance of the RMA.
In addition, the above warranty shall apply only if: the product has been properly
installed and used at all times in accordance, and in all material respects, with the
applicable Product documentation;
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