Before Calling After-Sales Service - Exquisit EKS 131-6 F RVA++ Guide D'utilisation

7 BEFORE CALLING AFTER-
SALES SERVICE
Your fridge is not operating
Check if:
• There is power
• The plug is correctly connected to the
socket
• The plug or mains fuse has blown
• The socket is faulty. Examine this by
plugging your fridge into a working
socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The doors are closed properly
• There is any dust on the condenser
• There is enough space near the rear and
side walls.
Your fridge is operating noisily
Motor noise: Indicates the compressor
is operating normally. The compressor
may cause more noise for a short time
when it is first activated.
Bubbling noise and splash: Due to
the flow of the refrigerant in the tubes of
the system.
Air blowing noise: Indicates normal
operation of the system due to the
circulation of air.
There is a build-up of humidity inside
the cooler
Check if:
• All food is packed properly. Containers
must be dry before being placed in the
fridge.
• The fridge door is opened frequently.
Humidity of the room enters the fridge
when the doors are opened. Humidity
increases faster when the doors are
opened more frequently, especially if the
humidity of the room is high.
The door is not opening and closing
properly
Check if:
• There is food or packaging preventing the
door from closing
• The door compartments, shelves and
drawers are placed properly
• The door joints are broken or torn
• Your fridge is level.
Recommendations
• If the appliance is switched off or
unplugged, wait at least 5 minutes before
plugging the appliance in or restarting
it in order to prevent damage to the
compressor.
• If you will not use your fridge for a long
time (e.g. in summer holidays) unplug it.
Clean your fridge according to chapter
cleaning and leave the door open to
prevent humidity and smell.
• If a problem persists after you have
followed all the above instructions,
please consult the nearest authorised
service centre.
• The appliance you have purchased is
designed for domestic use only. It is not
suitable for commercial or common use.
If the consumer uses the appliance in a
way that does not comply with this, we
emphasise that the manufacturer and
the dealer will not be responsible for any
repair and failure within the guarantee
period.
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