Before Calling After-Sales Service - Burg BKG124F Guide D'utilisation

7 BEFORE CALLING AFTER-
SALES SERVICE
If your refrigerator is not working properly,
there may be a minor problem. Check the
following.
The appliance does not operate
Check if:
• There is power
• The mains is connected
• The thermostat setting is on the "•"
position
• The socket is defective. To check this,
plug another working appliance into the
same socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The doors are closed properly
• There is any dust on the condenser
• There is enough space near the rear and
side walls.
The appliance is noisy
The cooling gas which circulates in the
refrigerator circuit may make a slight
noise (bubbling sound) even when the
compressor is not running. Do not worry,
this is normal. If you hear a different sound,
check whether:
• The appliance is level
• Anything is touching the rear of the
appliance
• Objects in the appliance are vibrating.
Your refrigerator is operating noisily
The following noises can be heard during
normal operation of the appliance.
Cracking (ice cracking) noise occurs:
• During automatic defrosting.
• When the appliance is cooled
or warmed (due to expansion of
appliance material).
Clicking noise occurs: When the
thermostat switches the compressor on/
off.
Motor noise: Indicates the compressor
is operating normally. The compressor
may cause more noise for a short time
when it is first activated.
Bubbling noise and splashing
occurs: Due to the flow of the
refrigerant in the tubes of the system.
Water flowing noise occurs: Due
to water flowing to the evaporation
container. This noise is normal during
defrosting.
There is water in the lower part of the
refrigerator
Check if:
The drain hole for the water is not clogged
(use defrost drain plug to clean the drain
hole).
Recommendations
• If the appliance is switched off or
unplugged, wait at least 5 minutes before
plugging the appliance in or restarting
it in order to prevent damage to the
compressor.
• The cooling unit of your refrigerator is
located at the rear of the appliance.
Therefore, water droplets or ice may
form on the rear surface of your fridge
due to the operation of the compressor
at specified intervals. This is normal,
there is no need to perform a defrosting
operation unless there is excessive ice.
• If you do not intend to use your fridge for
a long period of time (such as during the
summer holidays), set the thermostat to
"•" position, defrost and clean your fridge,
leaving the door open to prevent the
formation of mildew and odour.
• If a problem persists after you have
followed all the above instructions,
please consult the nearest authorised
service centre.
• The appliance you have purchased is
designed for domestic use only. It is not
suitable for commercial or common use.
If the consumer uses the appliance in a
way that does not comply with this, we
emphasise that the manufacturer and
the dealer will not be responsible for any
repair and failure within the guarantee
period.
EN - 43