Troubleshooting
outlet is not Switched On. Press the "Switched" button on the front of
the Power Console to activate the switched outlets. You should now
have power to all of the switched outlets.
• Your components may not be turned on. Power may be flowing from
the Power Console, but if the power switch on your component is not
turned on then your component cannot receive power. Turn on the
power switch on your component.
• The Power Console is designed to stop delivering power to all outlets
when the surge-protection circuitry is not functioning properly or is
expired. Call Belkin Customer Service for assistance.
• The Power Console may be defective. Call Belkin Customer Service for
assistance.
Ground OK indicator light is not lit
• Check to make sure that the Power Console is plugged into a grounded
AC wall outlet. (3-prong AC outlets only. Do not use 2–3-prong
adapters.)
• If the Ground OK indicator light is still not lit, you have a ground-wiring
problem. Connecting the Belkin PureAV Power Console to an improperly
grounded outlet is not safe and will void all Belkin warranties. Unplug
the Power Console and consult an electrician to properly ground the
outlet. If the outlet is properly grounded and the Ground OK indicator
light is still not lit, the Power Console may be malfunctioning. Please
call Belkin Customer Service for assistance.
Wiring OK indicator light is not lit
• Check to make sure that the Power Console is plugged into a grounded
AC wall outlet. (3-prong AC outlets only. Do not use 2–3-prong adapters.)
• If this Wiring OK indicator light is still not lit, this indicates that the hot
and neutral (L-N) wires are reversed. Unplug the Power Console and
consult an electrician
For all other technical questions or troubleshooting issues, please
contact Belkin Customer Service at 800-223-5546.
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