en
en
non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without notification.
Service estimates are available upon request. You must include this request
with your item submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier's checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon's Terms and Conditions found
on our website http://www.horizonhobby.com/content/_service-center_render-
service-center.
notice: Horizon service is limited to Product compliant in
the country of use and ownership. if non-compliant product is
received by Horizon for service, it will be returned unserviced
at the sole expense of the purchaser.
Warranty and Service contact information
Country of
Horizon
Purchase
Hobby
Horizon
Service Center
(Electronics and
United
engines)
States of
America
Horizon Product
Support (All
other products)
United
Horizon Hobby
Kingdom
Limited
Horizon
Germany
Technischer
Service
Horizon Hobby
France
SAS
Horizon Hobby
China
– China
6
Address
4105 Fieldstone Rd
Champaign, Illinois 61822
USA
4105 Fieldstone Rd
Champaign, Illinois 61822
USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du
Réveil Matin
91230 Montgeron
Room 506,
No. 97 Changshou Rd.
Shanghai, China 200060
Phone Number/Email Address
877-504-0233
Online Repair Request:
visit www.horizonhobby.com/service
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 (0) 4121 2655 100
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
+86 (021) 5180 9868
info@horizonhobby.com.cn