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SMC's Limited Warranty Statement
Limited Warranty Statement: SMC Networks Europe ("SMC")
warrants its products to be free from defects in workmanship and
materials, under normal use and service, for the applicable
warranty term. All SMC products carry a standard 2-year limited
warranty from the date of purchase from SMC or its Authorized
Reseller. SMC may, at its own discretion, repair or replace any
product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will
endeavour to repair or replace any product returned under
warranty within 30 days of receipt of the product. As new
technologies emerge, older technologies become obsolete and
SMC will, at its discretion, replace an older product in its product
line with one that incorporates these newer technologies
The standard limited warranty can be upgraded to a 5 year Limited
Lifetime * warranty by registering new products within 30 days of
purchase from SMC or its Authorized Reseller. Registration can be
accomplished via the enclosed product registration card or online
via the SMC web site. Failure to register will not affect the standard
limited warranty. The Limited Lifetime warranty covers a product
during the Life of that Product, which is defined as a period of 5
years from the date of purchase of the product from SMC or its
authorized reseller.
All products that are replaced become the property of SMC.
Replacement products may be either new or reconditioned. Any
replaced or repaired product carries, either a 30-day limited
warranty or the remainder of the initial warranty, whichever is
longer. SMC is not responsible for any custom software or
firmware, configuration information, or memory data of Customer
contained in, stored on, or integrated with any products returned
to SMC pursuant to any warranty. Products returned to SMC should
have any customer-installed accessory or add-on components,
such as expansion modules, removed prior to returning the
product for replacement. SMC is not responsible for these items if
they are returned with the product.
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Customers must contact SMC for a Return Material Authorization
number prior to returning any product to SMC. Proof of purchase
may be required. Any product returned to SMC without a valid
Return Material Authorization (RMA) number clearly marked on
the outside of the package will be returned to customer at
customer's expense. Customers are responsible for all shipping
charges from their facility to SMC. SMC is responsible for return
shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR
OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S
OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE
LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST
OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE,
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE
OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS
OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,
EVEN IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
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