TROUBLESHOOTING
PROBLEM
The power washer
turns on for
2 seconds, shuts
off, and will not turn
back on. Do I have a
defective unit?
LIMITED WARRANTY
BE Power Equipment Inc. warrants the original retail purchaser that this pressure washer is free from defects
in material and workmanship for the periods set forth below. If defects are found in BE Power Equipment
products within the limitations outlined in this warranty statement, BE Power Equipment, at its sole discretion,
will repair or replace the product free of charge.
The warranty coverage is for one year and begins on the date of purchase by the end-user. Valid proof of
purchase must be presented with the warranty claim.
This warranty is limited to defects that occurred during regular operational use. This warranty does not cover
failures due to lack of service, negligence, abuse or misuse. Including, but not limited to, freezing damage,
alterations, chemical deterioration, scale build-up, rust, corrosion, thermal shock, thermal expansion,
transportation damage, oil changes, valve adjustments, fuel system maintenance or using incorrect repair
parts. Furthermore, Using the wrong fuel, water or power supply is considered a form of misuse.
This warranty also does not cover normal wearing items such as O-rings, valves, seals, filters, sparkplugs or
packings. These are considered to be maintenance items.
To obtain warranty, the claimant must take the product, with their original proof of purchase, to an authorized
BE Power Equipment service center. These service centers are located on the website:
https://www.bepowerequipment.com/service-centers
If you cannot resolve the warranty claim satisfactorily, contact the BE Power Equipment Warranty Department
(1-866-850-6662). Be prepared with details of the defect, proof of purchase,and model.
Please note: Power washers sent to the company without an RMA Number will NOT be accepted and will be
shipped back at the expense of the sender.
16
CORRECTIVE ACTION
1. It sounds like your power washer is working just fine. When the water is connected,
the accessories are assembled properly, and the power switch is turned on, the
power washer may turn on for 1 - 2 seconds to prime the pump. It automatically
shuts off and waits for the spray gun trigger to be pressed. When the trigger is
pressed, water starts flowing through the pump. The water sensor in the pump
"senses" the moving water and automatically turns the power washer on.
2. Turn the power switch to off, hold in the trigger on the spray gun, so that you have a
steady stream of water. While you are holding the trigger open on the spray gun, at
the same time, turn the power switch on.
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