Fluval 07 Serie Mode D'emploi page 13

If you have product questions or require replacement parts, please first consult your local Fluval retailer.
Should you require technical support, please contact Fluval before returning the product under the warranty terms.
Most matters can be handled promptly with a phone call, or you can also contact us via www.fluvalaquatics.com.
Our website also features a detailed FAQ section, where you can find helpful answers and how-to videos on common queries.
CANADA
CALL US TOLL-FREE AT:
1-800-554-2436
between 9:00 a.m. and 4:00 p.m.
Eastern Standard Time.
Ask for Customer Service.
FOR AUTHORISED
GUARANTEE
REPAIR SERVICE:
Return with dated receipt to:
Rolf C. Hagen Inc.
Service and Repair
20500 Trans-Canada Hwy
Baie-D'Urfé, Québec H9X 0A2
For more information on our products, please visit www.fluvalaquatics.com
Fluval 07 Series External Filters are warranted against defects in material and workmanship under normal aquarium
usage and service for three (3) years from date of purchase. Non-replaceable and non-serviceable parts will be repaired
or replaced at Hagen's discretion, free of charge, when the complete filter is returned with all components along with
a valid proof of purchase and postage paid. The warranty does not cover wear and tear parts such as the impeller
assembly or motor seal ring. The warranty does not cover wear and tear or parts which have not been adequately or
correctly maintained. The warranty is limited to repair or replacement only and does not cover consequential loss, loss
or damage to livestock, personal property or damage to animate or inanimate objects, irrespective of the cause thereof.
This warranty is valid only under normal operating conditions for which the unit is intended. This excludes any damage
caused by unreasonable use, negligence, improper installation, tampering, abuse or commercial use. Before returning
the filter under warranty terms, please ensure that all setup and maintenance instructions have been followed. If you are
in doubt, please contact your local aquatic specialist retailer for further advice before returning the product.
WARRANTY IS ONLY VALID WITH PROOF OF PURCHASE FROM AN AUTHORIZED FLUVAL DEALER.
QUESTIONS?
USA
CALL US TOLL-FREE AT:
1-800-724-2436
between 9:00 a.m. and 4:00 p.m.
Eastern Standard Time.
Ask for Customer Service.
FOR AUTHORISED
GUARANTEE
REPAIR SERVICE:
Return with dated receipt to:
Rolf C. Hagen (USA) Corp
Consumer Repairs
305 Forbes Blvd
Mansfield, MA 02048
THREE (3) YEAR WARRANTY
WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS.
EN-10
UK
CALL US AT:
01977 521015
between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM
and 4:00 PM on Friday
(excluding Bank Holidays).
Ask for Customer Service.
FOR AUTHORISED
GUARANTEE
REPAIR SERVICE:
Return to your retailer with suitable proof of
purchase and reason for return.
Rolf C. Hagen (UK) Ltd
California Drive, Whitwood Ind Est.,
Castleford, West Yorkshire WF10 5QH