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Troubleshooting

The computer does not recog-
nize the drive
The drive indicator
light
Cannot play disc or read data
from it
"Roxio Creator LJB" does not
work properly
Cannot eject disc
The disc tray does not close
Other disc operation problems
Is the drive properly mounted in the multimedia
pocket?
Restart the computer.
Is the disc loaded on the tray correctly?
does not
(
page 8)
Is the disc bent, scratched, or dirty?
An error may occur if, after the tray has been closed
or operation has been resumed from the sleep
(
Windows 7
hibernate modes, the drive is accessed before the
drive indicator
if the drive is accessed by the application software
automatically. In a case like this, remove the disc, re-
insert it, and try again.
Is writing software other than "Roxio Creator
LJB" installed?
Uninstall the writing software other than "Roxio
Creator LJB."
Windows XP
Be sure to disable writing to CDs.
Right-click [(x:)]
[Properties] - [Recording], then remove the check
mark for [Enable CD recording on this drive].
(Remove the check mark for [Enable CD recording
on this drive] every time a new user is added.)
*1
"x" is the drive letter. You can change the letter to
suit your preference.
Turn on the computer.
To remove a disc when the
computer is powered off, insert
a pin of 1.3 mm {0.05
ameter into the emergency hole
(A). (When the diameter of the pin is smaller than
this, insert the pin slightly downward.) Pushing it
completely to the end will free the tray so that it
can be pulled out. (The position of the emergency
hole differs depending on the drive.)
If a disc with fi ngerprints or other dirt is used, you
may not be able to remove it. Use a clean disc.
(
page 7)
Do not touch the eject button when closing the tray.
Use another drive or media.
), standby (
Windows XP
goes off. Also, an error may occur
*1
in [start] - [My Computer], click
} in di-
"
)/
E
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