Guarantee; Guarantee Period; Guarantee Regulations - BERG XL FRAME Mode D'emploi

BERG Large Ride-ons
3.

Guarantee

3.1 Guarantee period

The owner of this BERG product has the following guarantees on this product:
• The frame is guaranteed for 2 years from the date of purchase
• Parts are guaranteed for 2 years from the date of purchase.
• No guarantee is given for parts that are liable to wear and tear (such as chains and tires)

3.2 Guarantee regulations

The owner of the product can only claim a guarantee by presenting the original bill for the purchase
to BERG or the dealer from whom the product was bought. The guarantee only applies to material and
constructions faults and with respect to this product or parts thereof. The guarantee lapses if:
• The product is incorrectly and/or carelessly used.
• Use of the product is not in accordance with its purpose
• The product is not assembled and maintained in conformance with the user manual.
• Technical repairs to the product are not carried out in a professional way.
• Parts mounted afterwards do not meet technical specifications of the product involved or have not been
mounted correctly.
• Added parts or replaced parts are no official BERG spareparts or accessoires.
• Deficiencies arise as a result of climate influences, such as rust or normal weathering of the paint
work.
• When the product is used for rental or when used by third parties, the warranty coverage will change.
Under no circumstances can BERG be held responsible for damage to the products (of parts thereof) as a
result of:
• Incorrect adjustment/tightening of the steering, the steering mechanism, chains, tires and gear hub.
• Replacement of parts such as the chain and tires not being carried out in time.
During the guarantee period, all material and construction faults assessed by BERG will be repaired or
replaced at the discretion of BERG.
The owner of this product can only lay claim under this guarantee by providing the product for
inspection by a BERG dealer. At the same time when the guarantee certificate (completely filled out) and
the original purchase bill must be handed over to the dealer. If the owner has moved, or the dealer is no
longer available, when asked, BERG will inform the owner of the nearest BERG dealer.
If the claim under the guarantee is refused, all costs incurred must be paid by the owner.
3.3 Warranty period for rental or use by third parties.
When used for rental or use by third parties, the owner of this BERG product has the following guarantees
on this product:
• The frame is guaranteed for 1 years from the date of purchase
• Parts are guaranteed for 1 years from the date of purchase.
• No guarantee is given for parts that are liable to wear and tear (such as chains and tires)
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