Guarantee; Service - Kebo Fleem Valencia Bio-Ethanol 2.0 Mode D'emploi

Guarantee

There is 24 month guarantee on your appliance which starts on the purchase date.
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The guarantee only applies if you submit the original, dated purchase receipt and if no changes
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have been made to that receipt.
Should the product have a defect after unpacking, KEBO guarantees its repair or replacement
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unless one of these two solutions is out of proportion to the actual defect. The purchaser has
the duty of notifying the non-conformity to the vendor within two months of discovering the
defect.
We emphatically reject all other claims for compensation including consequential damages.
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Repair or replacement of parts inside the term of the guarantee does not lead to a prolongation
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of said guarantee.
The guarantee does not apply if the damage is due to actions which are not in line with the
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manual or if it is due to neglect or the use of the wrong fuel or fuel which is past its sell-by date,
if modifications have been made, after market parts have been installed or repairs have been
made to the appliance by third parties.. Using the wrong fuel is dangerous*.
The guarantee also excludes any cases of improper or unprofessional use of the appliance.
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KEBO cannot be held responsible for any damage directly or indirectly deriving from people,
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pets or items following the non-observance of any of the descriptions in the "Manual of
instructions and warnings", regarding product installation, use and maintenance.
The aforesaid conditions do not affect the guarantee agreements made directly with the shop
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where the appliance is bought.
* Highly flammable substances can, for example, lead to uncontrollable burning which can result in a
raging fire. If this happens, never try to move the ethanol burner, but try to put the flames out using, for
example, a fire blanket. In emergencies you can use a fire extinguisher, but only a Type AB:E
extinguisher, a carbon dioxide or powder extinguisher.

Service

The appliance must be repaired at a Kebo Service Center. The defective appliance, if under
guarantee, must be brought to the Service Center for replacements/repairs with a receipt/invoice that
confirms the date of sale or purchase.
After the warranty period, the repair will be charged. A handling charge of 60 Euros will be made in
addition to the repair and material costs.
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