INFOSEC UPS SYSTEM E3 PRO 1000 RT Notice D'utilisation page 23

4 . T R O U B L E S H O O T I N G
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptoms
No indication and alarm even
though the mains is normal.
The icon and
flashing on LCD display and
alarm is sounding every second.
Fault code is shown as 27 or 28
and the icon
LCD display and alarm is
continuously sounding.
The icon
and
LCD display and alarm is
sounding twice every second.
Fault code is shown as 43 and
The icon
lighting on LCD display and
alarm is continuously sounding.
Fault code is shown as 14 and
the icon
LCD display and alarm is
continuously sounding.
Fault code is shown as 01, 02,
03, 04, 11, 12, 13, 41 and 45 on
LCD display and alarm is
continuously sounding.
INFOSEC UPS SYSTEM - 4, rue de la Rigotière - 44700 Orvault - FRANCE - www.infosec-ups.com
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is lighting on
is flashing on
is
is lighting on
Possible causes
The AC input power is not
connected well.
The AC input is
connected to the UPS
output.
The external or internal
battery is incorrectly
connected.
Battery voltage is too
high/low or the charger is
fault.
UPS is overload
UPS is overloaded.
Devices connected to the
UPS are fed directly by
the electrical network via
the Bypass.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly
by the mains.
The UPS shut down
automatically because of
overload at the UPS
output.
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still
supplied, but directly from
AC power via bypass.
Remedy
Check if input power
cord firmly connected
to the mains.
Plug AC input power
cord to AC input
correctly.
Check if all batteries
are connected well.
Contact your dealer.
Remove excess loads
from UPS output.
Remove excess loads
from UPS output.
Remove excess loads
from UPS output first.
Then shut down the
UPS and restart it.
Remove excess loads
from UPS output and
restart it.
Check output wiring
and if connected
devices are in short
circuit status.
Contact your dealer
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