Troubleshooting - Sanit INEO SCOP Mode D'emploi

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Troubleshooting

Fault
The buttons light up on approach, but the
flushing function does not work
The buttons do not light up on approach
and the flushing function does not work
The buttons do not light up on approach,
but the flushing function works
The button lights do not go off when the
user moves away (more than 15 min.)
Faulty flushing
(too early, too late, unintentional)
Flushing is triggered when the user moves
away from the toilet, without manual actuation
Water runs constantly into the toilet bowl
Possible cause
• Software error
• Technical defect
• Mains power failure
• Technical defect
• The button lighting for user
detection is deactivated
• The button lighting for user
detection is activated
• There is an object within the
sensing distance of 1 m in front
of the flush panel
• The flush panel is wet or soiled
• The flush panel is scratched
• A utomatic triggering of the flush-
ing function is activated
• Software error
• Technical defect
20
→ Remedy
→ D isconnect the power supply for
5 minutes
→ Call a specialist
→ Wait for power to be restored
→ Call a specialist
→ A ctivate the button lighting,
see "Settings"
→ D eactivate button lighting,
see "Settings"
→ R emove the obstacle (persons,
objects etc.) from the sensing
distance of 1 m
→ C lean or dry the flush panel,
see "Care"
→ Call a specialist
→ D eactivate automatic triggering of
the flushing function, see "Settings"
→ D isconnect the power supply for
5 minutes
→ Call a specialist