Guarantee
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Nordforest 800, 1600 and 3200 kg cable winch
Warranty
The statutory warranty period applies to the device. The vendor must
be immediately notified of faults which are demonstrably attributable
to material or assembly errors. Proof of purchase for the device must
be provided by submitting the invoice and the receipt. The warranty
for parts is void if the faults are due to natural wear and tear,
the effects of temperature and weather, as well as due to defects as
a result of improper operation, lubrication or force. Furthermore, no
warranty is provided for damage caused by improper use of the device
e.g. improper modifications or repair work carried out independently
by the owner or third parties, as well as if the device was deliberately
overloaded.
Wearing parts with a limited lifetime are completely excluded from
the warranty.
Guarantee
The warranty period is 24 months for exclusively private use, 12 months
from the date of delivery for commercial or professional use or rental.
The above is without prejudice to the statutory warranty period.
Guarantee claims must always be supported by the buyer by means
of the original purchase document. A copy thereof is to be appended
to the guarantee application. The buyer's address and device type
must be clearly identifiable for professional or commercial use. Faults
occurring during the guarantee period due to faults in material
or manufacture shall be remedied by repairs if they have arisen in spite
of proper operation and maintenance of the tool.
Document number | 09.2017