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The Bark Control
Collar does not spray.
My Bark Control
Collar sprays, but my
dog keeps barking
(does not respond to
the burst of spray).
When I try to refill
the Lemon Spray,
the spray leaks out
around the Spray
Nozzle.
1-866-381-2785 (US), 1-800-457-3911 (Canada)
10

Troubleshooting

• Ensure that the battery is properly installed.
• Replace the battery.
• Refill the Lemon Spray.
• If the Bark Control Collar still does not spray,
contact the Customer Care Center at
1-866-81-785 (US), 1-800-457-911 (Canada).
• Tighten the Bark Control Collar and make sure
the Sensor Probe is centered on the front of the
dog's neck.
• Check to make sure the Spray Nozzle points
towards the dog's snout.
• Make sure your dog's hair does not block the
spray. If so, trim the hair so the spray can reach
the snout area.
• If your dog still does not respond, contact the
Customer Care Center at 1-866-81-785 (US),
1-800-457-911 (Canada).
• Hold the Lemon Spray can upright. If it is held at
an angle, it will not create a good seal.
• Press firmly on the Lemon Spray can to create a
good seal.
• If the spray continues to leak, contact the
Customer Care Center at 1-866-81-785 (US),
1-800-457-911 (Canada).

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