Troubleshooting
If you experience
Washer not performing as expected (cont.)
Dry spots on load
after cycle
Incorrect or wrong wash
or rinse temperatures
Load not rinsed
Sand, pet hair, lint, etc.
on load after washing
Load is tangling
Not cleaning or
removing stains
14
First try the solutions suggested here to possibly avoid the cost of a service call.
Possible Causes
High-speed spins extract more moisture
than traditional top-load washers.
Check for proper water supply.
Energy-saving-controlled wash
temperatures.
Check for proper water supply.
Using too much detergent.
Washer not loaded as recommended.
Using too low a load size/water level
selection.
Heavy sand, pet hair, lint, and detergent
or bleach residues may require additional
rinsing.
Washer not loaded as recommended.
Washer not loaded as recommended.
Adding detergent on top of load.
Using too low a soil level selection.
Too much water is used, causing clothes
to oat and reducing clothes movement.
Solution
The high spin speeds combined with air ow during
the nal spin can cause items near the top of the load
to develop dry spots during the nal spin. This is normal.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet
and have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water
temperatures than your previous washer. This includes
cooler hot and warm washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing
to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
The washer is less ef cient at rinsing when load is tightly
packed.
Load garments in loose heaps evenly around the basket
wall. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has
started.
Choose a load size (water level) that matches the load
being washed.
Add an Extra Rinse to the selected cycle.
See "Using Your Washer".
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin. See the "Cycle Guide" to match your load
with the best cycle.
Load garments in loose heaps evenly around the
basket wall.
Reduce tangling by mixing types of load items. Use
the recommended cycle for the type of garments being
washed.
Washer is less ef cient at cleaning when load is tightly
packed.
Load garments in loose heaps evenly around the basket
wall. Load with dry items only.
Add only 1 or 2 additional garments after washer has
started.
Add detergent, Oxi products, and color-safe bleach
to the bottom of the basket before adding the load items.
Choose a soil level that matches the load being washed.
Do not add water; or if you do, add less water.