Compliance With Standards; Frost-Free Storage; Ordering Accessories; Warranty And Support - Philips HD7868 Mode D'emploi

Compliance with standards

This machine complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
The energy consumption of this machine in off mode is less than 0.5 Watt.
This means that this machine complies with European Directive 2009/125/EC,
which sets the ecological design requirements for energy-using products.

Frost-free storage

If you already used the coffee machine and have therefore already flushed
it with water, you may only use and store it in a frost-free place to prevent it
from becoming damaged.

Ordering accessories

To buy accessories or spare parts, visit www.philips.com/parts-and-
accessories or go to your Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the international warranty
leaflet for contact details).

Warranty and support

If you need information or support, please visit www.philips.com/support
or read the international warranty leaflet.
Recycling
-
This symbol means that this product shall not be disposed of with
normal household waste (2012/19/EU) (Fig. 1).
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Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative
consequences for the environment and human health.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem Possible cause
I got no or very You did not flush the
little coffee when I machine before first
used the machine use.
for the first time.
The light in the on/ The machine is
off button flashes heating up.
slowly.
The light in the on/ There is not enough
off button flashes water in the water
quickly. reservoir.
The float in the water
reservoir may be
stuck.
The coffee is not You have used the
hot enough. machine for a longer
period without
descaling.
The coffee Do not use cups that
temperature in are too large or have
the cup decreases thick walls.
quickly.
I cannot open the A temporary vacuum
lid. has developed under
the lid.
Solution
Flush the machine before first
use. When the machine has
emptied a complete water
reservoir, you can start to
make a new coffee.
If this takes longer than two
minutes,contact the Philips
Consumer Care Center in
your country.
Fill the water reservoir and
make sure you place the
water reservoir properly into
the machine.
Empty the water reservoir
and shake it a few times to
release the float. Clean the
water reservoir with hot water
and some washing-up liquid
or in the dishwasher.
If these solutions do not solve
the problem, contact the
Philips Consumer Care Center
in your country.
Perform the descaling
procedure (see chapter
'CALC').
Use thin-walled cups. Thin-
walled cups absorb less heat
from the coffee than thick-
walled cups.
You can preheat the coffee
machine and cup by brewing
a cup of hot water first
without placing a coffee pod
in the pod holder.
Switch off the coffee
machine. Pull up the lever
and wait 24 hours before you
open the lid. You may need
to use some force. Always
make sure the pod holders
are clean and the sieve is not
clogged to prevent vacuum.
Problem Possible cause
The coffee machine Perhaps the sieve in
produces less the center of the pod
coffee than before. holder is clogged.
HD7868, HD7866,
HD7864: Perhaps
the strength select
switch is set to strong
coffee.
I cannot close the Perhaps a used
lid properly. coffee pod is
sticking to the water
distribution disc.
The coffee is not You may not have
strong enough. used the right
number of pods or
may have pressed
the wrong button.
The pod(s) may not
have been placed
in the pod holder
properly.
You may have used
the same pod twice.
Perhaps you need a
different flavor.
HD7868, HD7866,
HD7864: Perhaps the
strength select switch
is set to mild coffee.
The coffee is too Perhaps you need a
strong. different flavor.
HD7868, HD7866,
HD7864: Perhaps
the strength select
switch is set to strong
coffee.
Water leaks from You have not closed
the coffee machine. the lid properly.
You overfilled the
water reservoir.
The sieve in the
center of the pod
holder may be
clogged.
The sealing ring
may be stuck under
the edge of the
distribution disc.
The machine has
been stored in a
room that was not
frost-free.
Solution
If the sieve is clogged, use a
washing-up brush to unclog
the sieve. If you cannot
unclog it properly with the
washing-up brush, put the
pod holder in the machine
and descale the machine.
Descale the machine (see
chapter 'CALC').
Set the switch to mild coffee
to get a normal amount of
coffee.
If this is the case, remove the
used pod.
Use 1 pod in combination
with the 1-cup pod holder
and the 1-cup button.
Use 2 pods in combination
with the 2-cup pod holder
and the 2-cup button.
Place the coffee pod(s)
properly in the center of the
pod holder, to prevent water
from escaping along the edge
of the pod(s). When you use
two coffee pods on top of
each other, make sure that
the convex sides of both
pods point downwards and
press the pods lightly into
the pod holder. Make sure
that the coffee in the pod is
distributed evenly.
Place a new pod in the pod
holder to brew a fresh cup of
coffee.
If you prefer a more robust
flavor, Senseo® coffee pods
with a stronger blend are
available.
Set the strength select switch
to strong coffee.
If you prefer a milder flavor,
Senseo® coffee pods with a
milder blend are available.
Set the strength select switch
to mild coffee.
Close the lid properly and
lock the lever.
Do not fill the water reservoir
beyond MAX level.
Check the pod holder. If
the sieve is clogged, use a
washing-up brush to unclog
the sieve. If you cannot clean
it properly with the washing-
up brush, put the pod holder
in the machine and descale
the machine (see chapter
'CALC').
Check if the sealing ring is
stuck under the edge of
the distribution disc. If it is,
pull it out from under the
distribution disc carefully.
Contact the Philips Consumer
Care Center in your country