1.3. Guarantee and limitation of liability
MULTIPLEX Modellsport GmbH & Co.KG does not assume
any liability for loss, damage or costs which arise through
the improper use and operation of our products, or which
are connected with such operation in any way. As far as is
legally permissible, the obligation of MULTIPLEX Modellsport
GmbH & Co.KG to provide compensation for damages, on
whatever legal basis, is limited to the invoice amount of the
quantity of MULTIPLEX Modellsport GmbH & Co.KG goods
that were directly affected by whatever incident gave rise
to the damage. This does not apply if MULTIPLEX Modell-
sport GmbH & Co.KG is obliged to accept unlimited liability
in accordance with mandatory law for deliberate or gross
negligence.
Our products are covered by the currently valid statutory
guarantee regulations. If you wish to make a claim under
guarantee, please contact the model shop where you
purchased the product.
The guarantee does not cover malfunctions caused by the
following:
1.4. Repair and Servicing
To have your HiTEC ePowerBox 17A serviced follow these
instructions.
1. Visit the Multiplex Modellsport website and download the
service request form .
www.multiplex-rc.de/service/service-adressen.html
2. Complete the service request form in its entirety and
include a copy of your original receipt showing the
purchase date.
3. Package your return in its original packaging or use a
total suspension type packaging (foam peanuts or
newspaper). Multiplex modellsport shall not be
responsible for goods damaged in transit.
· Improper Operation
· Maintenance that was performed incorrectly, late or not
at all, or performed by a non-authorized body
· Incorrect connections
· Use of non-original MULTIPLEX accessories
· Modifi cations / repairs that were not carried out by
MULTIPLEX or a MULTIPLEX Service Centre
· Accidental or deliberate damage
· Faults due to normal wear and tear
· Operation outside the technical specifi cations or in
connection with components from other manufacturers.
MULTIPLEX Modellsport GmbH & Co.KG
Westliche Gewerbestraße 1
D-75015 Bretten-Gölshausen
Multiplex/HiTEC Service:
+49 (0) 7252 - 5 80 93 33
4. Ship prepaid (COD or postage due returns will be refused)
via a traceable common carrier (UPS, insured parcel post,
FedEx, etc.) to:
Multiplex Modellsport GmbH & Co. KG
Westliche Gewerbestr. 1
D-75015 Bretten (Gölshausen)
9