Recycling; Troubleshooting - Philips HD5120 Mode D'emploi

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Recycling

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your country.
Problem
The appliance does not work.
Water leaks out of the appliance.
The appliance takes a long time to brew
coffee.
The appliance produces a lot of noise
and steam during the brewing process.
Coffee grounds end up in the jug.
The coffee is too weak.
The coffee does not taste good.
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
-
Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative consequences
for the environment and human health.
Solution
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Plug in and switch on the appliance.
Make sure that the voltage indicated on the appliance
corresponds to the local mains voltage.
Fill the water tank with water.
Do not fill the water tank beyond the MAX level.
Descale the appliance.
Make sure that the appliance is not blocked by scale. If
necessary, descale the appliance.
Do not put too much ground coffee in the filter.
Make sure you put the jug on the hotplate with the
spout facing into the appliance (i.e. not pointing
sideways).
Use the right size of paper filter (type 1x4 or no. 4).
Make sure the paper filter is not torn.
Use the right proportion of coffee to water.
Make sure the paper filter does not collapse.
Use the right size of paper filter (type 1x4 or no. 4).
Make sure there is no water in the jug before you start
to brew coffee.
Do not leave the jug with coffee on the hotplate too
long, especially not if it only contains a small amount
of coffee.