Troubleshooting Guide; Corrective Action - Hatco Flav-R-Savor FS2HAC-15 Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
Unit must be serviced by qualified personnel only. Service
by unqualified personnel may lead to electric shock or
burn.
Symptom
The touchscreen controller is
not on and no heat.
The touchscreen controller is
on but unit has no heat.
The touchscreen controller is
on but unit does not maintain
setpoint temperature.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Probable Cause
Power I/O (on/off) switch in the O (off) position. Move the Power I/O (on/off) switch to the I (on) position.
Unit not plugged in.
Circuit breaker tripped.
Touchscreen controller is defective.
Defective component.
Setpoint temperature is too low.
Defective component.
Food pans not positioned properly inside
cabinet and are blocking air curtain(s).
Unit not allowed to reach setpoint temperature. Allow unit 30 to 60 minutes to reach setpoint temperature.
Imbalanced/improper air flow in building.
Defective component.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Plug unit into the proper power supply.
Reset the circuit breaker.
Contact Authorized Service Agent or Hatco for assistance.
Adjust setpoint temperature to the proper setting.
Contact Authorized Service Agent or Hatco for assistance.
Set food pans into wire rack without blocking air curtain(s).
Identify air flow sources and make necessary changes:
• Move any portable fans.
• Close all windows and doors.
• Close drive-thru window.
• Check ceiling vents and redirect, if necessary.
• Install flip-up panel accessory onto cabinet.
Contact Authorized Service Agent or Hatco for assistance.
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English
WARNING

Corrective Action

Form No. FS2HAC15M-0420