Trouble Shooting; Troubleshooting Chart - INFOSEC UPS SYSTEM XP PRO Série Notice D'utilisation

10 TROUBLE SHOOTING

If the UPS failed to operate properly, please review the following checks firstly. If the problem
remains, please consult sales agent for service.
• Is the Master power switched on?
• Is the UPS plugged into a correctly working outlet?
• Is the line voltage within the rating specified?
• Is the fuse on the rear panel blown?
• Is the UPS over loaded?
• Is battery not fully charged? Dead battery? Charger failure?
Please provide the following information when call for service to +33 2 40 76 15 82.
→ Model number, serial number.
→ Date of the problem occurred, date of purchase.
→ Full description of the problem including load, LCD, and alarm status, installation condition,
working environment, etc.
Problem
No light, and no alarm
(UPS not on)
No "Line-on LCD" light,
and alarm beeps every few
seconds.
Backup time is less than
the rating.
INFOSEC UPS SYSTEM - 4, rue de la Rigotière - 44700 Orvault - France - www.infosec.fr
Hot Line : tél : +33(0)2 40 76 15 82 - fax : +33 (0)2 40 94 29 51- hotline@infosec.fr - 10 05 04 205 02
Trouble-Shooting Chart
Possible Cause
Front panel switch in off
position.
Rear panel fuse burnout.
Power cord lose
Power cord lose
AC Fuse burnout.
Battery is not fully
charger failure.
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12
Caution To Take
Turn on switch.
Replace fuse restart UPS.
Check input power.
Check input power.
Replace fuse, if problem
remains, call for service.
Recharge the battery
for at least 6 hours,
re-test the backup time.
If problem remains,
call for service.