TROUBLESHOOTING
Disc playback
■ General
Problem
No sound or
distorted sound.
Disc playback does
not start.
Some button
operations do not
work.
Playback does not
start immediately
after pressing
on this unit or
on
the remote control.
[No Disc] appears in
the display even
though a disc is in
the disc tray.
Audio is not output,
or images are not
played back properly.
46
En
Cause
The sampling rate of an audio or video
file is not compatible with this unit.
The disc is not finalized.
Disc is loaded upside-down.
The disc is defective.
The format of the file is not compatible
with this unit.
The disc loaded into this unit is not
compatible.
The disc is dirty.
The disc loaded into this unit is not
compatible.
If this unit was moved from a cold to
warm place, condensation has formed on
the disc reading lens.
The disc loaded into this unit is not
compatible.
The disc is dirty.
Disc is loaded upside-down.
The disc is a copyright-protected disc.
Remedy
Check that the sampling rate and bit rate of an audio
or video file are compatible with this unit.
Audio may not be output depending on the audio
recording status, such as when audio other than an
audio signal or non-standard audio is recorded for
the audio content.
There is no sound during still mode, slow motion
playback, fast forward and fast reverse.
The CD-R/RW, DVD+R/RW/R DL, and DVD-R/
RW/R DL must be finalized.
Remove the disc and then load the disc with the
labeled side facing up.
Try playing back another disc. If this solves the
problem, the disc you want to play back is defective.
Check that the format of the file is compatible with
this unit.
Use a disc supported by this unit.
Remove the disc and then wipe the disc clean.
Use a disc supported by this unit.
Wait for an hour or two until this unit adjusts to the
room temperature, and try again.
Use a disc supported by this unit.
Remove the disc and then wipe the disc clean.
Remove the disc and then load the disc with the
labeled side facing up.
The audio may not be output or the images may not
be played back properly for some discs in which
copyright-protected contents are recorded.
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