Some malfunctions can be easily solved. Before calling your after-sales
service or repairer, please consult the following table:
Problem
Abnormal sound
The unit is
running and
stops suddenly
despite the full
charge of the
battery
The device stops
when it is in
operation, the
LED indicator
flashes quickly
LED indicator
flashes slowly
The camera is
turning
abnormally.
The device
makes trips to
the same place.
The device falls
down the stairs
VII. TROUBLESHOOTING
Possible reason
The robot is blocked
and no longer moves
The main brush
wheel is stuck, it can
not turn or the battery
is defective.
1. The device is
blocked
2. The main brush
wheel is blocked
3. Malfunction of the
machine.
Low battery
1. Dirt around the
multi-directional
wheel
2. Dirt on the fall
sensor
Deformed ground.
Object stuck under
the device.
Malfunction of the fall
arrest sensor
Remove accumulated dirt
around the wheel from the main
brush
Remove the main brush wheel
and clean it. If it still does not
work. Consult the dealer for
replacing the battery or
changing the defective part.
1. Move the device, turn it off
and then on again.
2. Clean the wheel of the main
brush
3. Send the unit to the after-
sales service if the problem
persists.
Charge the battery
1. Remove dirt from the wheel
2. Clean the fall sensor using a
soft cloth or tissue.
Check that the floor is flat and
that no object is under the unit.
Clean the fall arrest sensor with
a soft cloth or cloth. If the
problem persists, send it to the
after-sales service
35
Solution