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Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible solution.
If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number 1-800-263-2629 for
assistance.
PROBLEM
When the refrigerator does
not work.
When the refrigerator is
cooling excessively.
When the refrigerator is not
cooling sufficiently.
When the defrosting water
overflows inside the refrig-
erator and onto the floor.
When condensation forms
on the outside of the refrig-
erator.
When you hear a sound like
water flowing.
When the cabinet's side
panel heats up.
TROUBLESHOOTING
Check to see if there is a power failure.
Check if the power plug is plugged into the power outlet.
Check that the fuse has not blown.
The temperature control dial may be set too high.
If you place food containing alot of moisture directly under the cool air outlets they will
freeze easily. This does not indicate malfunction.
The food may be packed too tightly together which will block the flow of cool air.
You may have put something hot or a lot of food into the refrigerator.
The door may not have been closed properly.
The door gaskets may be damaged.
The refrigerator may not be ventilated.
There may be insufficient clearance between the refrigerator and the surfaces.
The temperature control dial may not be set properly.
Check that the drain pipe and the drain hose are not clogged.
Check that the drain pan is housed properly.
Condensation may form on the outside when the humidity is high such as during a wet
season. This is the same result as the condensation formed when chilled water is
poured into a glass. It does not indicate a failure. Wipe dry with a dry cloth.
If you hear a sound like "water flowing" that is the sound of refrigerant flowing. It does
not indicate a malfunction.
The side panel of the cabinet will heat up when the door is opened or closed
frequently, when starting the unit and when the unit operates in summer with high
ambient outside temperature. In such case do not touch the panel, it results from the
dissipation of the heat from inside the cabinet and it does not mean that something is
wrong with the refrigerator.
SOLUTION
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