Part 4, Troubleshooting
4.1 Troubleshooting list for some common electrical problems may happen during use:
Phenomenon
Solution
* The fixture does not
* Check main power fuse & power cable
work
connection
* No light out
* Measure main voltage on the main connector
* Check connection of display PCB
* No display
* Replace a new display
* Check working mode setting on display is DMX
mode or not
* No responding to
* Check whether the unit be set as SLAVE
DMX
* Check DMX address settings
controller
* Check DMX cable and it's connection
* Try to use another DMX console
* Check whether DMX cables be connected well or
not
* Check whether the DMX cable has to be
* Signal error while use
terminated with a terminator to reduce signal
DMX
errors. If not, please Solder a 120-ohm 1/4W
resistor between pin 2(DMX-) and pin 3(DMX+)
into a 3-pin XLR-plug and plug it in the
DMX-output of the last fixture
4.2 Checking steps about why LED lamp not light
(Example: Red led lamp not light)
Step 1: Disassemble lighting fixture and use multi-meter to measure input
voltage between R+/ R- on main PCB. There should have DC48V.
☆ If there no 48V voltage, please check the electro circuit and parts such as CQ12, R39, R37, Q3 and etc.
☆ If there have 48V voltage, please go to step 2.
Step 2: Check voltage between R+ and R- on LED lamp PCB and it should be
48V.
☆ If there has voltage, but LED lamp not work, the reason may be LED lamp short circuit or burnt. Use a metal cable
connect the two points which be marked with correspondent color such as R+, R-, G+, G-, B+, B- to check whether it is
short circuit one by one.
☆ If there is no voltage, that's mean the connection cable between lamp
PCB and main PCB is short circuit and just need to replace that connection cable.
☆ If there has voltage and no LED lamp burnt, the problem might be some LED lamps on LED PCB not be welded well.
Check every led lamp and use a solder to re-weld those not be welded led lamp
Part 5, Maintenance
The cleaning of internal must be carried out periodically to optimize light output. Cleaning frequency depends on the
environment in which the fixture operates: damp, smoky or particularly dirty surrounding can cause greater accumulation
of dirt on the fixture's optics.
● Clean with soft cloth using normal glass cleaning fluid.
● Always dry the parts carefully.
● Clean the external optics at least every 20 days.
● Clean the internal optics at least every 30/60 days – Up to vary products.
Please ask professional technical to clean waterproof products and make sure the fixture will be reassembled well for
waterproof.
is a brand of Expelec SA
55 Route de la Fillière 74370 Charvonnex (France)
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