Problem
After cooking the
rice is watery
After cooking the
rice has a brown
crust
The indicator light
is illuminated but
the appliance does
not heat
GUARANTEE CONDITIONS
We grant a 24 months guarantee, and in case of commercial use a 12 months guarantee, starting from the date of purchase
for any damage demonstrably due to manufacturing defects and when the appliance has been used according to its intended
use. Within the warranty period we will remedy defective materials or workmanship through repair or replacement, at our
option. Our warranty terms apply only to appliances sold in Germany and Austria. For other countries, please contact the re-
sponsible importer. In the event of a claim for remedy of defects, please send the appliance to our after sales service, properly
packaged and postage paid, together with a copy of the automatically generated sales receipt, which must show the date of
purchase, and a description of the defect. If the defect is covered by the warranty, the customer will be reimbursed for the
shipping costs only in Germany and Austria. The warranty does not cover damage from normal wear, improper handling and
failure to comply with the maintenance and care instructions. The warranty is void if repairs or modifications are made to the
appliance by third parties. Any claims of the end consumer vis-à-vis the retailer are not limited by this warranty.
WASTE DISPOSAL / ENVIRONMENTAL PROTECTION
Our appliances are produced on a high quality level for a long lifetime. Regular maintenance and expert
repairs by our after-sales service can extend the useful life of the appliance. If an appliance is defective
and repair is not possible we ask you to follow the following instructions for disposal. Do not dispose this
appliance together with your standard household waste. Please bring this product to an approved collection
point for recycling of electric and electronic products. By separate collection and disposal of waste products
you help to protect natural resources and ensure, that the product is disposed in an adequate way to protect
health and environment.
The instruction booklet is also available for download: www.unold.de
Cause
Too much water was poured
into the appliance.
The rice was not washed
before cooking
Technical problems on the
appliance.
Copyright UNOLD AG | www.unold.de
Solution
Correct the quantity of
water, pay attention to
the Max (5) mark.
Before cooking, always
wash the rice with clean
cold water.
Contact our customer
service organization.
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