Service & Warranty - techni vorm Moccamaster KBG Select Manuel D'utilisation

SERVICE & WARRANTY
Parts
To order parts, contact your supplier or order from
www.moccamaster.eu
Service and repairs
Contact your local dealer or info@moccamaster.eu for service and
repairs.
Warranty
The warranty is valid for five (5) years from the date of purchase.
Keep the original sales receipt. Repairs during these 5 years do not
extend the warranty period, which remains valid from the date of
original purchase. The warranty covers defects and faulty compo-
nents which are related to material and production faults
The following are not covered by the warranty
1) Normal wear and tear and damage through use; scratches,
dents and damage caused by falls, collisions, etc.
2) The use of the product for purposes other than brewing coffee.
3) Loose parts such as covers, jug, outlet pipe, filter holder, etc.
4) Damage caused by not using suitable cleaning and/or
descaling agents.
5) Modifications carried out by or on behalf of the customer.
6) Blockages caused by e.g. coffee beans or limescale.
7) Damage caused by incorrect positioning, use other than for
brewing coffee, connecting the appliance to the wrong mains
voltage, damage caused by chemical agents, corrosion,
damage caused by frost or abnormal environmental influences.
8) If an official service technician is not able to identify faults in the
product, the cost of repair will not be reimbursed. If repairs or
modifications are carried out by a non-official service workshop
or if non-original parts are used, the warranty is automatically
void.
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